There is a moment in care when everything shifts. The focus is no longer on recovery - but on comfort, presence, and honoring life in its final chapter. For me, this became real when I walked through the loss of my own mom. I remember hearing the word hospice and not even knowing how to pronounce it… let alone fully understand what it meant. What I did know was that everything felt heavy, unfamiliar, and deeply emotional. Our family was trying to process what was happening wh